Privacy Policy
Welcome to NexSinq (“we,” “our,” or “us”). NexSinq is a Marketing digital agency providing web design and development, SEO, social media marketing, branding, POS systems, image and video editing, and related IT services.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website nexsinq.pk, engage our services, or communicate with our team. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
Data We Collect
We collect information that you provide directly to us, as well as data collected automatically when you use our website or services:
Information You Provide Directly:
Contact & Identity Data
Name, email address, phone number, and company name when you submit a contact form, request a quote, or subscribe to our newsletter.
Project & Service Data
Information about your project requirements, budget, timeline, and business goals provided during onboarding or consultation calls.
Billing & Payment Data
Invoice details and transaction records. Note: we do not store full card numbers — payments are processed through secure third-party gateways (Stripe, PayPal).
Communications
Records of emails, WhatsApp messages, or support queries you send to us.
Information You Provide Directly:
Usage & Analytics Data
Pages visited, time on site, click patterns, referral sources, and browser/device type via Google Analytics.
Technical Data
IP address, browser type, operating system, screen resolution, and approximate geographic location (country/city level only).
Cookie Data
Session cookies, preference cookies, and analytics cookies. See our Cookies section below for full details.
Data We Collect
We collect information that you provide directly to us, as well as data collected automatically when you use our website or services:
Information You Provide Directly:
| Purpose | Data Used | Legal Basis |
|---|---|---|
|
Responding to enquiries & project consultations |
Name, email, phone, project details |
Legitimate interest / Contract |
|
Delivering web, SEO, branding & digital services |
Contact, project & billing data |
Contract performance |
|
Sending invoices and processing payments |
Billing & payment data |
Contract / Legal obligation |
|
Sending service updates and project communications |
Email, phone |
Contract performance |
|
Marketing emails & newsletters (opted-in only) |
Email address |
Consent |
|
Improving our website and services |
Usage & analytics data |
Legitimate interest |
|
Compliance with legal obligations |
Any relevant data |
Legal obligation |
We will never use your data for purposes incompatible with those listed above without obtaining your prior consent. You may opt out of marketing communications at any time via the unsubscribe link in any email we send.
Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance functionality and analyse site usage. Here is a breakdown of the cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
|
Essential Cookies |
Required for the website to function correctly — form submissions, navigation, security tokens |
Session |
|
Analytics Cookies |
Google Analytics — tracks page views, traffic sources, bounce rate, and user behaviour (anonymised) |
Up to 2 years |
|
Preference Cookies |
Remembers your language, display preferences, and cookie consent choice |
1 year |
|
Marketing Cookies |
Google Ads & Meta Pixel — used only if you consent, for retargeting and ad performance measurement |
Up to 90 days |
You can control and delete cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on our site.
Third-Party Services & Sharing
We work with carefully selected third-party service providers to deliver our services. These providers may process your data on our behalf, subject to strict data protection agreements:
Google Analytics & Google Ads
Website analytics and advertising performance. Data is anonymised and subject to Google's Privacy Policy.
Secure Data Storage
All data is stored on secure, encrypted cloud servers with regular automated backups and intrusion detection systems.
Stripe & PayPal
Secure payment processing. We never store your full card details — all transactions are handled by these PCI-DSS compliant gateways.
Mailchimp / Email Service Providers
Sending newsletters and service updates to opted-in subscribers only.
Cloud Hosting Providers (AWS, Vercel, DigitalOcean)
Secure hosting and storage of project files and website data.
Communication Tools (Slack, Zoom, WhatsApp Business)
Project communication with clients. Messages are stored only as long as necessary for the project.
We never sell your data. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes — ever. Data is shared only with trusted service providers who process it strictly on our behalf.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction:
SSL/TLS Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols (HTTPS).
Access Controls
Personal data is accessible only to authorised NexSinq team members who require it to perform their role. Access is logged and audited.
Secure Data Storage
All data is stored on secure, encrypted cloud servers with regular automated backups and intrusion detection systems.
Regular Security Audits
We conduct regular security reviews of our systems, software, and processes to identify and address vulnerabilities proactively.
Data Minimisation
We collect only the minimum data necessary for each specific purpose and delete it securely when it is no longer needed.
While we implement industry best practices, no method of data transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately at privacy@nexsinq.com.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data. We honour all applicable privacy rights, including those under GDPR and other regional regulations:
Right of Access
You have the right to request a copy of all personal data we hold about you, free of charge.
Right to Rectification
You can request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure ("Right to be Forgotten")
You can request deletion of your personal data where we no longer have a legitimate legal basis to retain it.
Right to Object
You can object to processing of your data for direct marketing or where we rely on legitimate interests as our legal basis.
Right to Restrict Processing
You can request that we limit how we use your data in certain circumstances.
Right to Data Portability
You can request your data in a structured, machine-readable format for transfer to another provider.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at privacy@nexsinq.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.
Why Choose Us
Choosing the right team matters, and we make it simple for you. With a focus on quality, reliability, and real results, we deliver services that truly support your business growth. Here’s why clients trust us:
On Time, Every Time
We deliver projects exactly when promised, with smooth communication and zero last-minute surprises.
Support That Never Sleeps
We stay connected with you from start to finish, helping with updates, questions, and any issue you face — anytime.
Quality You Can Feel
Every design, website, and system we create is clean, modern, and crafted to leave a strong professional impression
Solutions That Actually Work
Our digital, creative, and AI-powered solutions are built for real-world results, helping your business grow faster and smarter.